Privacy Policy
Last updated: 12 June 2026
This Privacy Policy explains how POST-BASE ("POST-BASE", "we", "us") collects, uses, and protects your information when you use our website at post-base.com and our cross-posting application (the "Service").
1. Information we collect
We collect the following categories of information:
- Account information — your name, email address, and the social accounts you connect.
- Content you create — post text, uploaded images/videos, captions, schedules, and templates.
- Usage data — how you interact with the Service, device and browser type, and log data.
- Payment information — handled entirely by our payment provider (see Section 4). We do not store your full card details.
- Cookies & local storage — used to keep you signed in and to store your drafts and settings locally in your browser.
2. How we use your information
- To provide, operate, and maintain the Service (scheduling and cross-posting to your connected platforms).
- To generate AI captions, images, and videos that you request.
- To process payments and subscriptions.
- To communicate with you about your account, security, and updates.
- To improve the Service and prevent fraud or abuse.
3. AI & third-party processors
To deliver certain features, content you submit may be sent to trusted third-party processors strictly to perform the requested task:
- OpenAI — to generate AI captions from your prompt or link.
- fal.ai — to generate AI images and videos from your prompt.
- Supabase — to store your posts and generated media.
- Netlify — to host the Service.
These providers process data on our behalf under their own security and privacy commitments. API keys are held only on our servers and are never exposed to your browser.
POST-BASE's AI features are powered by third-party models (OpenAI and fal.ai). POST-BASE is an independent product and is not affiliated with, sponsored by, or endorsed by OpenAI or fal.ai.
4. Payments (Creem)
Our order process and payments are conducted by our online reseller and Merchant of Record, Creem (operated by Armitage Labs OÜ, Estonia). Creem handles your payment, billing, invoicing, and related customer queries, and may collect billing details (name, billing address, payment method, and tax/VAT information) in accordance with its own privacy policy, available on the Creem website (creem.io).
5. Cookies and local storage
We use essential cookies and browser local storage to keep the application working — for example, to remember your session, drafts, connected accounts, and preferences. You can clear this data at any time from your browser settings; doing so may sign you out and remove unsynced drafts.
6. Data retention
We retain your information for as long as your account is active or as needed to provide the Service. You may request deletion of your account and associated data at any time by contacting us.
7. Your rights
Depending on your location (including under the GDPR and CCPA), you may have the right to access, correct, export, restrict, or delete your personal data, and to object to certain processing. To exercise these rights, email info@post-base.com.
8. Data security
We use industry-standard measures to protect your data, including encryption in transit (HTTPS) and server-side handling of all third-party credentials. No method of transmission is 100% secure, but we work to protect your information.
9. International transfers
Your information may be processed in countries other than your own. Where required, we rely on appropriate safeguards for such transfers.
10. Children
The Service is not directed to children under 16, and we do not knowingly collect their data.
11. Changes to this policy
We may update this Privacy Policy from time to time. The "Last updated" date above reflects the latest revision. Continued use of the Service after changes constitutes acceptance.
12. Contact
Questions about this policy? Email us at info@post-base.com.